Executive Summary

Chief Information Technology Officer, Senior Network Administrator (IT Systems), Senior Front-End Developer, UI/UX Designer, Content Creator for Tri-State Equipment Co. Inc., - Jan 2012 to Present:

• Website Officer and Director, UI/UX Designer, Content Creator, Website Producer, and Website Developer for: www.tsoverheadcrane.com, www.ergonomicpartners.com, www.engineeredfallprotection.com, tsriggingequipment.com, www.tsequipment.com, www.faithfulflatsticks.com

• Independently grew the company's IT infrastructure from supporting 13 employees to support over 120+ employees in 8 years!

• Implemented, managed, directed, created, and sole employee responsible for enabling owners, managers, sales, and all office staff to work-from-home during COVID-19 pandemic stay at home orders. Allowed Tri-State to continue to grow and have zero downtime!

• Managed, directed, created, and updated all content for company websites, videos, images, and e-commerce products.

• Directed and managed all programmers, designers, developers, third-party back-end developers, and content creators.

• Provided expertise in: Web Design, Interface Design, Creative Direction, Brand Identity Development, Multimedia Development, e-Commerce, and Content Development.

• Maintained all web properties via HTML5/CSS/JavaScript, eCommerce administration systems, and content management systems.

• Managed, directed, created, and maintained a consistent and dominant digital brand presence by utilizing websites, YouTube, SEO, SEM, Structured Data, AdWords, Google Places, Google My Business, Google Analytics, AdWords, Google Search Console, and Google Merchant Center.

• Updated and maintained product information on 4 e-commerce websites using best practices for product description copywriting and online merchandising; ensured content remained, accurate, fresh, and engaging.

• Directed, managed, developed, created, and maintained all branded email content for consumer email marketing.

• Managed, created, designed, and wrote content for all company websites, YouTube channels, email blasts and optimized the content for structured data, SEO, and SEM.

• Managed, directed, created, designed, wrote, and orchestrated all eCommerce products, email marketing, video marketing, and website development.

• Used Adobe Creative Cloud software to create all company websites, videos, emails, and marketing content.

• Managed, monitored, and identified areas for improvement for all websites, eCommerce products, and online properties.

• Developed and updated annual budgets for all new and existing online marketing, computer networks, hardware, and software.

• Computer and Network Administration and Management (Information Systems)

  • Provided technical expertise with computers, both stand-alone and networked for over 100+ -client desktops/laptops, 2 Windows Servers, and over 100+ mobile devices.

  • Bought, built, installed, setup, and configured over 30+ special use / harsh environment desktop workstation computers.

  • Purchased, installed, configured, customized, setup, and maintained all company operating systems, software, apps, and hardware drivers.

  • Expert knowledge of Windows 11/10 Pro, Windows Server 2019, 2012 R2, Microsoft Office 365: Outlook, Word, Excel, PowerPoint, Adobe CC Suite, QuickBooks, SolidWorks (install and configuration), DNS, SSL, TLS, FTP, IIS, RD.

  • Purchased, assembled, installed, configured, customized, setup and maintained all company network hardware, computer hardware, servers, switches, routers/firewalls/WAP's, laptops, smartphones, tablets, printers, scanners, and monitors.

  • Expert in computer hardware and electronics: CPU's, Motherboards, RAM, GPU's, PSU's, M.2 NVMe/SSD's, HDD's, Blue Ray/DVD-RW's, RAID's, Printers, Scanners, Cases, Computer Cooling and more.

  • Purchased, installed, configured, customized, setup, and maintained all email systems and company email accounts.

  • Email Administrator/IT Administrator/Support for 6 separate Google Workspace Accounts, (previously known as Google G Suite): @ergonomicpartners.com, @tsoverheadcrane.com, @engineeredfallprotection.com, @tsriggingequipment.com, @faithfulflatsticks.com, and @tsequipment.com.

  • Managed and maintained a 99.9% company-wide uptime for all network systems, computer systems, software systems, and mobile devices.

  • Maintained up-to-date knowledge of new and existing equipment. Assisted all end users with network, hardware, or software problems.

  • Troubleshot, analyzed, and fixed all issues for network hardware, computer hardware, software, apps, and mobile devices.

• Technical Product Manager for technology products, manufacturing, material handling and industrial products.

  • Communicated with owners, employees, and customers via phone, e-mail, or in person to verify requirements for products, projects, or services.

  • Provided technical consultation and service to customers to help solve their applications using company products.

  • Checked customer's buying history and suggested related and new items; explained technical features, ROI, and benefits.

  • Maintained a thorough knowledge of company products, manufacturing processes/services and provided technical expertise, advice, and direction.

  • Emphasized product/service features and benefits, quoted prices, negotiated credit terms, and prepared budget reports.

UI/UX Producer and Project Manager for VividSites, LLC - Mar 2006 to Dec 2011:

• Senior Account Executive providing project life cycle: HTML/CSS development, management, administration, UI/UX architecture, and QA testing.

• Crafted detailed UI/UX architectures for: websites/mobile devices, custom administration back-ends, web forms, content management systems, and apps. Performed HTML, XHTML, DHTML, CSS content editing on all client websites/micro sites.

• Gathered requirements from end users and supported the production and development of web applications, rich internet applications, micro sites, email blasts and visuals.

• Used Photoshop, Illustrator or Acrobat DC Pro to convert web designs from graphics designers into W3C validated HTML5, XHTML, CSS2/3 websites, micro sites, or email blasts.

• Analyzed ongoing project operations with the client and altered them as necessary with designers/programmers to augment successful project timelines and development.

• Directly coordinated with clients on interactive: updates, re-designs, micro sites, promotions, SEO/SEM, apps, mobile sites, email blasts, and multi-media.

• Collaborated with clients, co-workers, contractors, and vendors in the planning and coordinating of each project and tracked project manpower production, utilization, and budgets.

• Directly managed three senior .NET/C#/SQL developers and two designers in implementing website projects for: updates, micro-sites, promotions, sweepstakes, SEO/SEM programs, apps, mobile sites, and multi-media.